Question 1

Do I need to know what service I need before contacting you?

Accepted Answer

No. You don’t need to self-diagnose or choose the “right” service. We’ll help guide you based on your concerns and goals.

Question 2

How do I schedule an appointment?

Accepted Answer

Call (732) 997-0707 or submit an online request. A patient coordinator will follow up to discuss availability and next steps.

Question 3

Do you offer telehealth in New Jersey?

Accepted Answer

Yes. We provide telehealth appointments using secure, HIPAA-compliant platforms for eligible patients located in New Jersey.

Question 4

Do you work with children and teenagers?

Accepted Answer

Yes. We provide child and adolescent services for ages 8–18, including counseling, play therapy, emotional regulation support, and family involvement when appropriate.

Question 5

Do you offer family therapy and couples counseling?

Accepted Answer

Yes. We provide family therapy, couples therapy, and marriage counseling to improve communication, reduce conflict, and strengthen relationships.

Question 6

What happens in the first appointment?

Accepted Answer

Your first appointment is an initial evaluation. Your provider will ask questions about what brings you in, symptoms, history, and goals. Together you’ll discuss recommendations and next steps.

Question 7

How long are sessions?

Accepted Answer

Therapy sessions are typically 40–45 minutes. Medication management visit length depends on the type of appointment (intake vs follow-up).

Question 8

Do you accept insurance?

Accepted Answer

We accept Medicaid, Medicare, and most major insurance plans. Coverage varies by plan. Our staff can help verify benefits prior to your appointment.

Question 9

What if I don’t have insurance?

Accepted Answer

Self-pay options are available. We can review rates with you before services begin.

Question 10

Is therapy confidential?

Accepted Answer

Yes. Your privacy is important to us. Personal health information is protected under HIPAA and other privacy laws. Information is only shared with your written authorization or as required by law.

Question 11

Can I email or text the office with details?

Accepted Answer

We recommend not sharing sensitive medical or mental health information by email or text. If you need to discuss personal details, we’ll do so privately by phone or during your appointment.

Question 12

Is this an emergency service?

Accepted Answer

No. If you or your child are in crisis or need immediate help, call 911 or go to the nearest emergency room. You can also call or text 988 for the Suicide and Crisis Lifeline.

Question 13

How often is treatment?

Accepted Answer

Treatment frequency is usually once a week. The overall length of treatment depends on your individual needs and your personalized treatment plan.
What most patients can expect:
• Most patients attend weekly therapy sessions
• Session frequency may decrease over time as symptoms improve and goals are met
• Medication management visits are scheduled only when needed and based on individual clinical needs
• Some patients benefit from short-term therapy, while others prefer ongoing support

FAQ